All of the current Property Management companies we answer for find our service essential in handling a variety of problems that arise with their properties and their tenants.
We act as a filter for each property based on the guidelines you establish for tenant emergencies. For example, if you don't consider parking an emergency, we will inform your tenant and we will hold the message for you in the morning. If an emergency does arise, such as flooding, or whatever you deem an emergency, we can page or call out to the correct on call maintenance person or their back up ensuring that the call will be responded by somebody within your staff.
The benefits of using All City Communications include:
All City Communications can deliver your messages through:
- 24/7/365 Live Answering Support - Emergencies can occur at any time, even on holidays. To give you peace of mind that you will never miss a call, our answering service is staffed and ready to answer any calls live, without a recorded greeting, 24 hours a day, 7 days a week, 365 days a year.
- Save you Time - We will free up your maintenance workers time to work, not to answer phone calls and let someone know that the matter can wait until the next business day.
- Save you Money - No need to hire an in house office person to answer your phone calls 24 hours a day, 7 days a week. We can keep your staffing costs down.
- Help with Sales - Our operators will gather potential client information and will provide the information to you the next business day.
- Emergency Responsiveness - Having a live operator will make sure all emergencies are handled quickly and professionally.
- Text/Email - We can send a text or email message immediately after each call we answer for you. Text or email messages can be sent to multiple phone numbers or email addresses in accordance with your instructions.
- Patching - We can patch calls to the on call person whenever and wherever.
- Live Operator Assistance - Call at any time of the day or night to retrieve your messages.
- Fax - Receive all of your messages via fax at a time that is convenient to you.
- Pager - We can send to all pager types.